The will says who inherits. Lastnote makes sure they can get in.
Your clients' estates are structured. Their passwords, accounts, and records aren't. Lastnote is a multi-key vault that closes the gap between owning the assets and reaching them — with you holding one of the keys.
You hold one key, not the liability · Nothing for you to install · Works even if we're gone
Who gets what. Wills, trusts, structures — your craft.
Getting the family into the accounts, files, and records the plan hands them.
Title transfers. Access doesn't.
Probate resolves who owns the account. It does nothing to get anyone into it. The family is left negotiating with platform legal departments, waiting on court orders for a locked phone — or discovering that what isn't reachable is simply gone.
You've seen the version of this that ends in court. The quieter version ends with a locked laptop in a drawer and nobody who knows what was on it.
- Online banking and brokerage logins
- The email account that resets everything else
- Crypto wallets — unrecoverable without the keys, by design
- Business credentials a company quietly depends on
- Decades of photos and records behind one dead phone
You already hold the original will. Now hold a key.
One key certificate lives in your file — alongside the will, exactly where the family will look. But unlike the documents in your custody today:
- No confidentiality exposure. Your key alone opens nothing. You can't read the vault — and can't be made to produce what you can't access.
- No custody anxiety. If your copy is ever lost, the vault still opens — the design tolerates a missing key.
- Nothing to run. A sealed envelope in the file, an email when it matters. No software, no account, no IT.
Any two, together, open it. No one alone — including you, including us.
Set up in one client meeting.
The client seals the vault
On their own laptop — in your conference room or at home. What goes in never leaves their device; neither you nor Lastnote can see it.
The keys are distributed
Printed key certificates, one per trustee. One goes to your file; the rest to the spouse, the children, the places the plan dictates.
The booklet files with the will
Every vault prints a recovery guide — plain instructions that tell whoever opens the file, decades from now, exactly what to do.
Then — nothing
Check-ins run themselves. You hold an envelope. If the vault ever needs attention, the trustees are notified in an orderly way.
Familiar principles, applied to digital access.
Multi-key, like dual signatures
The same principle as requiring two signatures on a trust account — applied to digital access. No single person can act alone.
You hear promptly, not eventually
If a client stops answering their check-ins, recovery begins in an orderly, notified way — not months later via the family.
Recovery, brought together
Each trustee receives a private link and contributes from their own device — or everyone gathers in your office and opens it in person.
Paper that files with the will
Key certificates and a printed recovery booklet. Documents, not logins — they live wherever the original will lives.
Nothing to compel
Lastnote holds no contents and never enough keys to open a vault. Your single key, below the threshold, discloses nothing at all.
Outlives everyone involved
The recovery method is published and works with open tools. The vault opens decades from now — even if Lastnote is long gone.
Your key opens nothing alone. Neither does ours. Only the client's chosen trustees, together, can ever open the vault.
The fine print, up front.
Does holding a key make me a custodian of the contents?
You hold one piece of a key — always below the threshold — so it opens nothing alone, and you cannot read the vault at any point. You're custodian of a printed certificate, the same way you hold an original will; you never take possession of the assets, the credentials, or the contents. How your jurisdiction treats document custody, you know better than we do — the certificate is designed to be exactly that: a document.
What if I retire, change firms, or my copy is lost?
The vault tolerates a lost key — the threshold means recovery works without it. To replace you specifically, the client reseals with a fresh split: new certificates print for every trustee and the old ones become void — a short errand, not an emergency. Updating the vault's own contents is separate and simpler still: if the client kept their own set of keys, they reopen and edit it themselves, and no trustee is touched.
What actually happens when my client dies?
Recovery starts — either because the family triggers it, or because the client's check-ins went unanswered. Each trustee receives a private link and contributes their key from their own device; when the threshold is met, the person the client designated opens the vault on theirs. Prefer ceremony? Gather the trustees in your office and open it in person — no internet required.
Do I need software, an account, or IT involvement?
No. Your key is a sealed envelope in a file. If hosted recovery is used you'll receive an email with a link that works in any browser. There is nothing to install, maintain, or bill for.
What does it cost my client?
The vault itself is free — the encryption is never paywalled. Paid plans add the living service: Secure ($195/yr) runs the check-ins and brings recovery together; Concierge ($795/yr) adds a human who sets it up live and reviews it twice a year.
Can Lastnote run the setup meeting?
Yes. Concierge was built for exactly this: we walk the client through sealing the vault on a live call — with you in the room holding your key certificate at the end of it.
Bring Lastnote to your practice
Tell us a little about your practice and we'll be in touch — a short call, a walkthrough with a sample vault, and everything you need to offer it to clients.
Prefer email? team@lastnoteapp.com